Swiss International Air Lines

Swiss International Air Lines, better known by the name SWISS, is the national airline of Switzerland, with its headquarters and hub at Zurich Airport and legal domicile in Basel. SWISS connects Switzerland and Europe with the whole world. As Switzerland’s national airline, it stands for its traditional values. It is a subsidiary of Lufthansa and member of the airline alliance Star Alliance.

Are you currently stuck at an airport, or are you affected by a flight delay or cancellation with Swiss? If yes, then it is time to check if you have a compensation payment. Our free claim check shows you what you benefit from simply, quickly and without obligation.

Your rights in the event of a flight delay or cancellation with Swiss International Air Lines

  • EU Regulation 261/2004/EG stipulates that passengers who are affected by a cancellation or delay are entitled to a flat-rate compensation payment of up to EUR 600 by the airline.
  • the compensation payment is independent of the ticket price paid
  • They may claim the compensation to which they are entitled retroactively for up to two years.

Tips and tricks for delays with Swiss International Air Lines

  • whenever possible, have the reason for the delay confirmed in writing by the airline responsible
  • collect evidence (e.g. airline tickets, boarding passes, receipts for other expenses, photos of the current situation, etc.)
  • don’t just let yourself be «sedated» with vouchers
  • they exchange information and data with other travellers for the purpose of contacting them at a later date
  • secure your services at the appropriate airport

Current delays and flight cancellations with Swiss International Air Lines

Here you can check your claim for compensation due to a delayed or cancelled flight with Swiss and the enforcement of your rights.