Headquartered in Cologne, Deutsche Lufthansa AG is a German aviation group and, in terms of the number of passengers carried, the largest airline in Europe. Lufthansa flies to Frankfurt, Munich and further out into the world. The group is the initiator and founding member of the aviation alliance, Star Alliance.

Are you currently stuck at an airport, or are you affected by a flight delay or cancellation with Lufthansa? If yes, then it is time to check if you have a compensation payment. Our free claim check shows you what you benefit from simply, quickly and without obligation.

Your rights in the event of a flight delay or cancellation with Lufthansa

  • EU Regulation 261/2004/EG stipulates that passengers who are affected by a cancellation or delay are entitled to a flat-rate compensation payment of up to EUR 600 by the airline.
  • the compensation payment is independent of the ticket price paid
  • They may claim the compensation to which they are entitled retroactively for up to two years.

Tips and tricks for delays with Lufthansa

  • whenever possible, have the reason for the delay confirmed in writing by the airline responsible
  • collect evidence (e.g. airline tickets, boarding passes, receipts for other expenses, photos of the current situation, etc.)
  • don’t just let yourself be «sedated» with vouchers
  • they exchange information and data with other travellers for the purpose of contacting them at a later date
  • secure your services at the appropriate airport

Current delays and flight cancellations with Lufthansa

Here you can check your claim for compensation due to a delayed or cancelled flight with Lufthansa and the enforcement of your rights.